Frequently Asked Questions

A smart home consists of smart devices like smart lights, televisions, thermostats, door locks, and other home appliances connected to a smartphone, tablet, or networked device for control and monitoring.
With home automation, you can control switches, lights, fans, AC/TV, and all the appliances in your home.
You can automate lighting, heating & cooling, security, energy, curtains & blinds, appliances, multimedia & entertainment, emergency, and comfort systems.
Yes, with our retrofit smart home solution, your existing home can be automated without hassle.
Our retrofit solution can be installed within your existing wiring and still provide smart home solutions.
Your existing home can be easily converted into a smart home with Barq Automation's retrofit solution comprising smart modules, which can be inserted behind the existing switchboard and provide a seamless smart home experience.
Yes, Barq Automation's smart home solution gives you access to control and monitor your home from anywhere in the world.
Yes, all our retrofit modules can be easily de-installed and moved to your other location and re-installed by our installation engineers
Yes, you can control your home with all the available voice control solutions in the market: Alexa, Google Home, Siri.
You can start your smart home journey by connecting with us via mail or phone, so that our team of experts will help you in every step.
Yes, you can integrate your existing devices like lights, fans, AC, TV, or other appliances with the home automation system.
Yes, your smart home is completely secured with your data being always saved in the gateway device of your smart home, which is protected by multi-layer of security and defense-grade encryption.
Our warranty policy ensures complete peace of mind for our customers. Every package comes with a 1-year primary warranty, during which any faulty item can be replaced without restrictions or service charges. For added security, we offer a 2-year extended warranty. During this period, items can be replaced with a minimal product service charge, depending on the product specifications.

Please note that while there are no service charges during the primary warranty period, installation charges are applicable if services are required at any time during the warranty period. With our warranty options, you can enjoy uninterrupted smart living without any worries!
Yes, we at Barq Automation give you customized and personalized smart home solutions, as per your style, taste, aesthetics, and home.
A smart home gives an enhanced living experience, better productivity, improved security and peace of mind, increasing the overall value of your home.
Yes, you can keep adding newer smart home devices over time, keeping the compatible technical specifications in check. It is best done under the supervision of our smart home consultant.
Living in a smart home gives you an enhanced comfort and convenience, improved security, better control, increased productivity, energy saving, and peace of mind.
Our smart home modules are compatible with all types of loads available in a home, ranging from 6 Amps for light loads to 25 Amps for heavy loads. Custom solutions for heavier loads are also available.
Radiation levels of our smart devices are roughly 150-200 times smaller than those of mobile phones. We can carry mobile phones with us all the time and yet no one noticed any harmful effects.
You will be able to easily control your home without any interruptions when the Internet goes down, but only within your home and Wi-Fi range. For controlling and monitoring outside your home, you would require a live internet connection.
We provide installation, configuration, and training support with maintenance plans, which include regular checkups, repairs, software upgrades, and remote support ability to help identify and resolve the problem before they become serious.
No worries, we offer support within 24 hours!